Effective date: 23 September 2026

Last updated: 23 September 2026

Intelli Design Homes (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at intellidesign.co.nz or engage with our services.

Information We Collect

We may collect the following personal information when you use our website, submit a form, request an estimate, or contact us:

• Name
• Email address
• Phone number
• Physical address or suburb
• Details about your building or renovation project
• Any other information you choose to provide

We also collect non-personal information automatically when you browse our site, including browser type, device, pages viewed, and time spent, through cookies and analytics tools such as Google Analytics.

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and consultation requests
• Provide estimates and project-related communications
• Schedule consultations and manage bookings
• Improve our website and services
• Send you relevant updates about our services (only with your consent)

We do not sell, rent, or exchange your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our website and manage enquiries:

• Google Analytics for website usage data
• GoHighLevel (LeadConnector) for CRM, form submissions, and booking management
• Elementor and WordPress for website hosting and content management

These providers may process data on our behalf under their own privacy policies. We take reasonable steps to ensure they handle your data securely.

Data Storage and Security

We store your information securely using industry-standard measures. Access to personal data is restricted to authorised personnel only. While no method of electronic storage is completely secure, we take reasonable precautions to protect your data from unauthorised access, disclosure, or loss.

Your Rights Under the Privacy Act 2020 (NZ)

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve your browsing experience and to collect anonymised usage data. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry and project data is retained for the duration of our business relationship and a reasonable period thereafter.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Intelli Design Homes
4 Williamson Ave, Ponsonby, Auckland 1021
Phone: 0800 689 789
Email: info@intellidesign.co.nz